Privacy Policy

We are committed to providing quality services to you, and this policy outlines our ongoing obligations regarding how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

The APPs govern how we collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal Information is any information or opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and facsimile numbers. This Personal Information is obtained in various ways, including:

Correspondence
Telephone and email communications
Our website www.jakedecorates.com.au
Social media platforms
Media and publications
Other publicly available sources
Cookies
Third parties

We do not guarantee the privacy policies or security of third-party websites linked to ours.

We collect your Personal Information primarily to provide our services to you, offer information to our clients, and conduct marketing activities. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

When collecting Personal Information, we will, where appropriate and possible, explain why we are collecting it and how we intend to use it.

Third Parties

Where reasonable and practicable, we will collect your Personal Information directly from you. However, in some instances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure that you are aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following circumstances:

To third parties where you have consented to the disclosure
Where required or authorized by law

Security of Personal Information

We store your Personal Information securely to protect it from misuse, loss, unauthorized access, modification, or disclosure.

When your Personal Information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is stored in client files, which we retain for a minimum of seven years.

Access to Your Personal Information

You may access the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Jake Decorates does not charge a fee for access requests but may charge an administrative fee for providing copies of your Personal Information.

To protect your Personal Information, we may require proof of identity before releasing requested details.

Maintaining the Quality of Your Personal Information

It is important to us that your Personal Information is accurate, complete, and up to date. If you believe any information we hold is incorrect or outdated, please notify us as soon as possible so we can update our records and continue providing quality services.

Policy Updates

This Privacy Policy may change from time to time. The latest version will always be available on our website.

If you have any questions or complaints regarding our Privacy Policy, please contact us at:

Jake Decorates

3/764 Old Princes Highway Sutherland NSW 2232